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What we do?

National Policy Programs is a unique, boutique company specialising in public policy training online via Zoom. We are an SME with fewer than ten employees, based in Canberra, ACT and Tweed Heads NSW

We have twenty years’ experience, working with the public sector, and over seventeen years as a panel member with the Australian Public Service Commission. We have a strategic goal to work beyond the public service with NGO’s, businesses and community groups.

National Policy Programs operates internal quality control mechanisms to ensure the success and quality of services provided. These quality control mechanisms ensure that the design, development and delivery of our programs are efficient, effective and appropriate for the learning outcomes intended.

We put a lot of effort in to evaluating the development of our programs. We download most major documents, reports and reviews of public service around the world from Australia, New Zealand, the United Kingdom, the Australian states and academics.  These reports are evaluated internally to assess their relevance for inclusion into the program material.

To ensure quality control, our personnel report internally after each program, providing detail on what worked and what did not. We liaise with our clients to determine whether change to the delivery style and materials used are fresh and contemporary.

Key to our successful long-term businesses relationships with clients across all level of government is our professionalism, flexibility and efficiency. We regard our client’s needs as paramount, and will work tirelessly to reschedule dates, refine delivery options, and work to the request of our clients.

We have extensive experience in the design, development, tailoring, delivery and related consultancy services in this area. We conduct public programs in many jurisdictions and tailor specialised course for in-house delivery.